INTERNET CHARGES WITHOUT ADVISING RATE FOR SERVICE

Complaint Date:
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Company Name:

Sir IDEA provided me free internet service on my mobile NO.9814026576 for 7 DAYS 50MB from 17th JUly 2015. I never open internet on my mobile but on 18th july 2015 I try to open it but cannot successful and press many keys without any knowledge but unable to open it and close the same after trying three times for only 2-3 minutes and surprise to bote that a sum of Rs.130 deducted without my knowledge. I try to register my complaint at NO. 198 but they refused to register it after my morethan 40 minutes talks I am unable to convince the officer and they flately refused to register my complaint. I feel that how these companies misguiding customer for providing free service. Please consider my request to refund the deducted amount Rs.130 after checking my internet usage.

INTERNET CHARGES WITHOUT ADVISING RATE FOR SERVICE
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