irresponsible service

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I bought Cellphone cellkon A40 campus on march 31st 2014. I surrender my mobile in nalgonda service center due to software problem on april 30 2015. the authorised repairer has been postponed and he convience me to take other mobile(old A40) .
he confirmed me that he lost my mobile please take proper action on him and surrend my mobile immediately.

Thanking u sir

irresponsible service
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