Karbonn mobile service Harassment

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I have bought karbonn A81
through POP Supplier- Swarm Sova Electric on 28th April’ 2015,and after two months its operating system is damaged. I send it to the local service centre of Smart Solution, Old MLA Hostel, Melarmath, 160 HGB Road Near Nazrul Chatra Bas, Agartala, Tripura. My Job card no.- KUASCAS031J1211. From then onwards i did’nt got any positive response to get my phone back.Initially they promised to replace the entire hand set and it will take some time.But after that they did’nt pick up my call for the last one months.The contact no. they’ve given also does’nt work at all and i ‘ve repeatedly contacted them in person but all they have given is fake assurances.I have’nt faced this kind of harassment in my entire life after buying any product. please do the needful step.

Karbonn mobile service Harassment
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