M.A.SRINIVAS

Complaint Date:
By:
Category: TV and Video

Company Name:

I purchased LLoyd LED40S TV in Visakhapatnam on 26-3-15. It was not worked on 25-7-15 within 4 months. I made complaint vide SR No.LEEL250715415426 and local service tehchs. dragon to repair upto 12 days then said the TV has to be replaced with new one as the spare part not available. They have taken our TV back on 4-8-15 and informed that within a week a new TV will be delivered from Guntur.
In the present days, how can we survive without TV with weeks?
The customer care people simple giving a SR No. and avised to contact local service center.
Why, within a 4 months period my LLOYD TV got repaired, as they canvassing 4 years KKG guarantee. Why such a big company not installed a new TV in place of old TV immdly. = M.A.SRINIVAS, MIG-1-113, P.M.PALEM, TRAFFIC P.S. ROAD, VISAKHAPATNAM – 530 041 – Ph: 8500636705 = masrinivas1962@gmail.com

M.A.SRINIVAS
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2 Responses to “M.A.SRINIVAS”

  1. Sarita pandey

    Date: 24/11/2015

    To,
    Great Eastern Trading Co.,
    505,G.T.Road,Mahesh,Sreerampore,
    Hooghly-712202

    Sub.: Reg. Higher price charged on LED 42” Panasonic

    Sir,

    We are purchasing all domestic and office use electronic items from your showroom since 2007 & till now there was no difference found in price in any product, but We are surprising & shocking in procurement of LED 42” Panasonic in this month.

    On 08/11/2015 we purchased three LED 42” from your showroom Great Eastern trading co., 505,G.T.Road,Mahesh, Sreerampore & 20, old Court House street, kolkata.

    Details are given below & also invoice copies enclosed for ready ref.

    Invoice No. Date Product name Amount Purchaser
    17/SA/1516/11183 08/11/2015 LED 42” (model no.- 42CS510D) 46,400/- Mr. Subodh Sharma
    17/SA/1516/08473 08/11/2015 LED 42” (model no.- 42CS510D) 49,000/- Mrs. Sarita Pandey
    17/SA/1516/08437 08/11/2015 LED 42” (model no.- 42C410D) 38,800/- Mr. Manoj Gupta

    We don’t think a reputed company (M/s Great Eastern Trading Co.) will make any difference in price in same product in same day’s sale invoice.

    We humble request you to kindly refund us our difference amount Rs. 2600/- immediate on both against invoice no. 17/SA/1516/08473 & 17/SA/1516/08437 and close this issue. If we do not get the same refund amount then we will be forced to contact to Consumer court.

    Fast response will be highly appreciated.

    Regards,

    G.S. Pandey(Mob.- 90881 70093)
    (H/o Mrs. S. Pandey)

    Reply
    • Sarita pandey

      We are purchasing all domestic and office use electronic items from your showroom since 2007 & till now there was no difference found in price in any product, but We are surprising & shocking in procurement of LED 42” Panasonic in this month.

      On 08/11/2015 we purchased three LED 42” from your showroom Great Eastern trading co., 505,G.T.Road,Mahesh, Sreerampore & 20, old Court House street, kolkata.

      Details are given below & also invoice copies enclosed for ready ref.

      Invoice No. Date Product name Amount Purchaser
      17/SA/1516/11183 08/11/2015 LED 42” (model no.- 42CS510D) 46,400/- Mr. Subodh Sharma
      17/SA/1516/08473 08/11/2015 LED 42” (model no.- 42CS510D) 49,000/- Mrs. Sarita Pandey
      17/SA/1516/08437 08/11/2015 LED 42” (model no.- 42C410D) 38,800/- Mr. Manoj Gupta

      We don’t think a reputed company (M/s Great Eastern Trading Co.) will make any difference in price in same product in same day’s sale invoice.

      We humble request you to kindly refund us our difference amount Rs. 2600/- immediate on both against invoice no. 17/SA/1516/08473 & 17/SA/1516/08437 and close this issue. If we do not get the same refund amount then we will be forced to contact to Consumer court.

      Fast response will be highly appreciated.

      Regards,

      G.S. Pandey(Mob.- 90881 70093)
      (H/o Mrs. S. Pandey)

      Reply

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