Mediclaim Amount Not Given As Per The Comitment From Star Health

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My mother hospitalized due to heart attack . We have a mediclaim policy with Starhealth. The local star health SM ( Durgapur office committed that from this policy we will get approx. Rs.70000/- from Star health. Yesterday doctors installed press maker during the time of operation Mr. A K Nag ( Durgapur City Center office, deputed doctor from Star health) started query for non giving claim due to mother previous illness .
Most pathetic things, the above doctor started asking name for verification just when mother came out from operation theater.
Now the confirm to the hospital that we will get only approx. Rs.35000/- only.
On basis of 1st communication I have arrange the cash, and after operation I have received this type of communication . Now this very difficult for me to accommodate the same.
Star health Chennai office ph. number : 044-28260062.
Our policy number no: 004908. Claim No: 0347335.
So request you please look into this.
Regards
Subrata Ghosh
9836622244

Mediclaim Amount Not Given As Per The Comitment From Star Health
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