Micromax mobiles

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My son bought a Micromax mobile ANDROID ONE set on 14/4/2015, and the set running absolutely okay till 28/10/2015. The set suddenly switched off on 29/10/2015. The set was taken to the service centre “MS INFOTEL SERVICES , New Alipore, Kolkata on 29/10 2015 itself.
About a month ago I was informed that my set have back and it requires to be collected. On reaching I was given a old repaired set and that too a different set ie, A104 . I flatly refused to accept it. Till then my set is lying in their custody. Whenever I call them at Gurgaon office, they come up new stories and tell me that it will take another 15 days to repair the set. And another one month more is there before the warranty of the set expires. The conplaint no is E030967-1015-19987702 dated 29/10/2015 refers. After a month they gave me another job sheet no:E030967-1115-20076900. The head office complaint no is MNX2312152017286 DATED 23/12/2015

Micromax mobiles
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