missing information of amazon product

Complaint Date:
Category: Online Shopping

we have order some items from amazon but when the product is delivered the product and shipping box both are damaged. and then according to them we send the damaged items to given address but they do not respond after the return of items. they do not give us information about what we do next plz solve this problem my order id is-402-6522059-2985143

missing information of amazon product
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