mobile doa,refund problem

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I bough a mobile of micromex company (md n -e 481)imei-911457551660129, 911457552910127 on 18-03-2016.iit has problem of back speaker then i gone micromax cervis center gorakhpur .they said that we made a ( doa) in 48 hours dated 21-03 -2016. But they did not made a (doa) til now ,only say wait 1 to 2 day. Service center contect number-05516066677. Plese halp me.

mobile doa,refund problem
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