Money not refunded by PayZapp

Complaint Date:
Category: Others

Company Name:

I had tried recharge of mobile for rs 149 and rs 100 in the monyh of October and November 2015. But recharge was not successful and money got deducted from my credit card. As prr hdfc pay zapp policy money is refunded within 5 days, but I didn’t received my refund till date.
I tried mailing payzapp team and they replied saying money is refunded on 19 November 2015.
I checked my credit card details in monthly statement, I didn’t find any transaction of refund or cash credit to my credit card.

Money not refunded by PayZapp
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