Due to some technical issues with my Moto G 2 phone I had to deposit the same with the Motorolla Gallery (SG Infortech – Shop no. 17, 1st Floor, Thakkar Shopping mall, S.V. Road, Borivali (w) Mumbai, Maharashta) on 14th November, 2015 .
Even after repeated follow up with the company on its number 1-800-102-2344 and with the aforesaid gallery people I have still not received my phone. I have raised the complaint twice. Complaint number is 160102003193 & 160104006604
I am not getting a proper reply and everytime they keep on delaying the same by informing me that we require additional time.
Its been more than 2 months now and now I want a new phone from the company in replacement of the old one.