On date 11-07-2015, I went to Nike Store, Plot No. A-1, Tonk Road, Barkat Nagar, Jawahar Nagar Road, Jaipur,( Rajasthan, 302018 ) unaware of any sale, as I urgently needed one more pair of Vomron shoe for my daily walking. Accordingly I purchased one more pair of Vomron+9 shoe from this store.
Meantime, the cloth of shoe got torn from various sides. Photograph of the same is enclosed.
I could not keep the bill receipt of the purchased shoe. For the last 2 months I am requesting the same shop to provide me duplicate bill but they have refused saying that no duplicate bill is provided for sale items.
If I am buying some expensive shoes from your brand that are meant for the activity I do, I expect the item to last for a reasonable period.
I have been a permanent and an old customer of your brand, and I need your help for further line of action to be taken for replacement/ repair of defective pair of shoe.
I lodged complaint to nike service email firstname.lastname@example.org twice. But there is no response from them.
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