no internet access from router…unable to connect with wi-fi network

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my phone no. is 06572270318 and service id is id6572270318_ecdrid.i am unable to access any kind of internet service since 15th aug 2016.i have also complain this in bsnl office but they do not try to resolve my complain.they do not have any technical knowledge about how to deal with broadband settings.please help me as soon as possible as i am not able to do my online studies.please suggest bsnl to send a responsible person who know how to deal with such problems.

no internet access from router…unable to connect with wi-fi network
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