NOKIA POOR CUSTOMER SERVICE

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This is feedback on poor Nokia Repair Service centre at Amcorp Trade Centre, 18 Jalan Persiaran Barat, 46050 Petaling Jaya. Sending Nokia 630 dual Sims phone resolve issue unable to switch between sim, a week later follow up with a call on it status not ready yet, with a ridiculous response another week compare with its competitors in the market such software issue will resolve in thirty minutes on the same day, this totally no target set within it organisation with time line meeting for improvement, when newly bought this Phone a year ago within a week unable making outgoing call also need a week resolve a simple issue, to date totally make no effort for improvement in it service with no time line set meeting target, no wonder Nokia brand never improve it sales, avoiding further damage to it brand the whole personnel must overhaul avoid further damage to it brand.
Totally frustration

NOKIA POOR CUSTOMER SERVICE
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