We have purchased a micro oven in the name of SULEKHA PAL from Great Eastern, Kolkata-19 on 7.1.2014 (SAMSUNG GW 732 KD-B/20 LTR GRILL MWO). On 22.6.2014 the buttons stopped responding for which we could not operate it. A service person from SAMSUNG attended the Micro wave on 24.6.2014 against our complaint (No. 8435401721) lodged on 22.6.2014. After repairing, Micro wave again started working. The service person did not give any service report for which we could not understand what the problem was. Now again we are facing the same problem since 2.7.2014. As the micro wave is under warranty, SAMSUNG must replace it with new one ; otherwise we will have to approach Consumers Court.
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