Not accepting my phone for service

Complaint Date:

Dear Sir/Madam,

I had purchased one panasonic eluga switch mobile on 06/09/2015 and due to charger and battery problem i visited your defence colony service center on 06/03/2016 and being sunday it was closed then at the same time i dropped one email to defence colony service centre (mentioning that i visited your office but i was closed i would come on 07/03/2016) they contacted me on 07/03/2016 informing that the service of panasonic mobile is done by karbonn and not by panasonic i immediately visited Jhandewalan service centre of karbonn they refused me to accept the phone.

Tell me my fault such a poor service i have never seen in my life, i want immediate resolution of the problem or i will file complain with consumer court.

My IEMI No. is 353368070142124

Regards

Krishan Goel

9811956166

Not accepting my phone for service
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