not getting recharge benefit

Complaint Date:

Company Name:

Dear sir,

I am sunil kumar mishra a pre paid customer of reliance GSM. vide no. 9907348478.

on 15th july i saw an offer that 15GB 2G data for 6 months at Rs. 491/- i have recharged with the same amount online. but i got no benefit as shown in offer.

after that i discussed with customer care people they told that because it is a FRC recharge and you are an old customer so it is not for you.

finally that amount is paid to you and if this offer is not for me, how that amount will compensate. either it should be return or credit in main balance. see what so ever is possible.

kindly look in to the matter seriously and resolve the issue immediately.

thanking you

Sunil Kumar Mishra

not getting recharge benefit
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