not returning my money

Complaint Date:
Category: Online Shopping

Company Name:

i had recieved faulty phone from quikr X.I mailed them they said that courier it back to us,we will refund the whole money along with the courier charges within a week.But yet i had not received my money in my account. order no-10019797,phone price 11000rs and 800 rs courier charges.i have called them too many times and sent many mail to them.they are saying that we will solve your problem soon,but yet not received my money. Thank you

not returning my money
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