Not reverting back the amount into bank account or online wallet.

Complaint Date:
Category: Online Shopping

Company Name:

I was booking a bus ticket and the amount got deducted from my bank account but it has not get transferred to the party account and the ticket was not booked. And Paytm told me to contact the bank . I submit the charge back form in the bank but the bank said they have settle the dispute with the merchant site i.e PAYTM . Now the money is with the patym site and i have been sending them the mails but these people are not replying its been more than 2 months . I have provide all the related proof of transactions , bank statements . Please help me with this issues i have send a letter also to the corporate office address .

Not reverting back the amount into bank account or online wallet.
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