Order refund amount not received and customer service is worst to the core

Complaint Date:
Category: Online Shopping

Company Name:

Xiaomi – India www.mi.com/in/

Order refund amount not received and customer service is worst to the core

Order number: 5151231130550333
Order placed on:Thu, 31-Dec-2015 11:34 am

I didn’t receive my order after 15 days since I placed my order.

I contacted Xiaomi Customer Service and they asked me to contact FedEx, regarding the shipment.

I contacted FedEx and they said the shipment was lost.

So I canceled my order after that.

Xiaomi accepted my cancellation and they started the process for cancellation.

Till date I didn’t receive my money refund & the response from Xiaomi customer service for this is very very unfair.

I blind now and don’t know what to do.
Even escalated this with xiaomi customer service supervisors (Abisheik, Ranbir & other guy) nothing has happened.

At present the status of my order is ‘Order Misplaced’

Totally frustrated with xiaomi now.

Order refund amount not received and customer service is worst to the core
0 votes, 0.00 avg. rating (0% score)

Leave a Reply

  • (will not be published)

XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>


8 − = three