Xiaomi – India www.mi.com/in/
Order refund amount not received and customer service is worst to the core
Order number： 5151231130550333
Order placed on：Thu, 31-Dec-2015 11:34 am
I didn’t receive my order after 15 days since I placed my order.
I contacted Xiaomi Customer Service and they asked me to contact FedEx, regarding the shipment.
I contacted FedEx and they said the shipment was lost.
So I canceled my order after that.
Xiaomi accepted my cancellation and they started the process for cancellation.
Till date I didn’t receive my money refund & the response from Xiaomi customer service for this is very very unfair.
I blind now and don’t know what to do.
Even escalated this with xiaomi customer service supervisors (Abisheik, Ranbir & other guy) nothing has happened.
At present the status of my order is ‘Order Misplaced’
Totally frustrated with xiaomi now.