Overbilling By MTS And Denial To Send Data Usage Details

Complaint Date:
By:

I am a user of MTS internet services. My MDN is 8459697542.

On 20-Sep-2014 I sent an email to MTS asking as to how much data I have used so far in the month of Sep-2014. MTS has denied to tell me my data usage. Following was the reply from MTS:

Dear Customer,

Thank you for writing to MTS.

You have been an esteemed customer of MTS family.

You have expressed your concern in the email dated Sat, 20th September ‘2014 regarding MDN 8459697542 about data usage, we would like to inform you that as you are using limited plan we can share the details post bill generation only.

Let us know if you require any further assistance, we would be pleased to assist you.

Thanking you,
MTS Appellate Authority.

Overbilling By MTS And Denial To Send Data Usage Details
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