Overcharging of Postpaid mobile bill by Airtel India

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Respected sir/Madam, My airtel no. 9730857871 has been charged as Rs. 2903 for the period of 20july to 19 August. On Enquiry , i had been told that my internet usage exeed to 717MB approximately. But as per my knowledge my internet usage is 469MB. I have made several complaints regarding this matter but they didnn”t give any appropriate reason for the difference in Internet data usage of system generated message till last date of my billing cycle (469 MB) and as shown in bill (717 MB). The Nodal officer and Appellate authority didn”t give satisfactory answers. Hence I request you to please kindly look out in this matter. Complaint request no. by airtel- 64449940 Date of complaint – 31 August 2015 Personal Details. Name – Chandrashekhar Kawale Mobile no. 9730857871 Alternate no. 9579436328 Address- Ward no. 3, Sharda nagar, Near airtel tower, KHAPERKHEDA -441102 TA – SAONER DIST NAGPUR. Details Of Airtel authorities whom I contacted Nodal officer – +919987244865 APPELATE AUTHORITY – appellate.mumbai@in.airtel.com Waiting for your positive response. Thanking you!

Overcharging of Postpaid mobile bill by Airtel India
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