We had booked sleeper coach from Patel travels for the date 31st May at night. The bus was supposed to start at 9 pm from Wakdewadi. It came late at 9:30 pm. It was found while it started that there was some fault and the bus did not start. The driver and the staff tried to repair without success. They did not have any mechanical support or back up bus service and upon asking the driver, he said that it cannot be repaired. The bus driver and conductor said that we can do what ever we can, but they cannot do anything, at we can put the bus on fire if we want. There are 7-8 small children traveling on the bus and two elderely citizens who need to rest and having health problems. We requeste them to arrange for an alternative bus but they still have not answered anything. All 50 of us are sitting on the road waiting for an answer. We tried to get in touch with the owners of Patel travels, but they are not answering or picking up the call. The bus number is GJ1BV8688, which we boarded, and did not run beyond 200 meters.
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