i made payment on 06/05/2016 to kesco kanpur Rs3833.18 against our bill with txn.no.103730444 but txn. failed due transaction dropped. My a/c is debited by the amt.but in kesco kanpur sight my bill is still unpaid.Although i have recieved a mail on my email address that
In case your card, bank account or wallet gets debited for the failed transaction, you need not worry. We will auto-refund the amount.
but till date no refund is made.Please look in to matter and refund my amt.