Payment or Product not received

Complaint Date:
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Category: Furniture

Company Name:

I need a help
Past 2 months I am keep on trying to get my Product from Quikr doorsteps . They are not ready to give my product back and finally I got an email below and ,moreover Without my acceptance (POD) they sold my product to their employee itself.
I got an email below .
———————————————————————-
On Tuesday, 2 August 2016 7:10 PM, Yashwanth wrote:

Dear Mr. Abu,
This is a follow-up mail with regard to your query, to provide clarity on the situation we would like to inform you that, after the product was rejected by the initial buyer we have returned the product to your residence and have confirmation of accepting the product.
Subsequent to which, you have chosen to sell the product to the delivery executive post signing the POD, which is henceforth considered as an offline deal.
Quikr is only intermediate between the buyer and seller for delivery / return of the product for buyer and seller who are registered with us.
We would hereby like to inform you that we are unable to assist you further in this regard.
Call us at 080-67364545 for a Quikr response or write to us at doorstep@quikr.com for any clarification.
AD ID – 267960142″ TICKET number – 4694461744

Payment or Product not received
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