Payment refund

Complaint Date:
Category: Automobile

Company Name:

I planed my journey with 5 persons on dated 03/07/2015 from karnal to Katra. My bus booking pnr no. DE8YCPB and journey time was 09:30pm. But bus reached to me at next mourning on dt 04/07/2015 at 01:00 am. When i entered the bus the driver and conductor was fully drunked and there was 3-4 persons also set on the gate, they was also drunk and the seats conditions was very poor. Same time i called to goibibo helpline but due to late hours no was available to pick my call and i drop a message after a beep sound for ticket cancellation. The way of talking of conductor was very rude. Within two minutes i left the bus and came out with all 5 persons. It was the very bad experince with goibibo. I cant suppose to book my any plan with goibibo. First thing is that i have to wait for 4 hours. It was my good luck that i was not travelling with my family. Now it my my request you that please refund my tickets value.

Payment refund
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