delays the refund and keeps on giving excuses

Complaint Date:
Category: Online Shopping

Company Name:

My name is sanjay lachwani. My login no is 8302379289 and email id is

with reference to Order no. 1236031477 and 1230221996.
First complaint is that i booked a ticket on paytm with latter order no and the bus got canceled. The bus company called me and said to mail paytm for refund and so i did. I still havent got the refund of the same after 5 days.

another complaint is that i submitted the request to buy a laptop from paytm. the payment got done and i got the confirmation from bank for reduction of 28607 from the balance but paytm showed order failed. I filed a complaint in the mailbox of paytm but no action is taken till now.

please help delays the refund and keeps on giving excuses
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