phone display disappered

Complaint Date:
Category: Online Shopping

Company Name:

sir/ma’am ,
I have purchased mi4 phone from online shopping site that is flip-kart.com on 15/July/2015 it is under warranty period my order no on flipkart is OD203346541111778500 my jobsheet no. is JS16042001370 . suddenly my phone display disappeared on 19-march-2016 . i send my phone to repair at mi service center Gwalior that is ITDCL tech support , S-5 , 2nd Floor Golden Estate, Jayendra Gnj, Gwalior 474001 (M.P.) where they told me that phone will be repaired within a month and will be given back to me. but when i reached to service center to take my phone back after month they told it will take 15 days more to repair it . then i contacted flipkart to get my phone repair fast. flipkart executive told me to collect my phone back from service centre. when i reached the service center the executive of service centre told me that we have recieved motherboard for ur phone from banglore and phone will be repaired with in 2 days . u can collect ur phone.after 2 days. i again reached to mi service centre to collect my phone and the service executive told me the software of phone is updating so i may collect phone after 2 days . when i reached service center after two days the executive told me the motherboard is defaulted and we cannot repair phone now u please collect phone and jobsheet back and contact flipkart to repair the phone we cannot help u currently and if u want the phone to get reapired it will take one month more . so i took my phone back. after that i contacted flipkart and mi phone company many times but no proper response is given its more than 1 month and still no action is taken and my warranty period is reducing and they are delaying my request and they are delaying please look into the matter and resolve my problem as soon as possible
thank you

phone display disappered
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