phone nokia xl

Complaint Date:

on 10 june there is sm problem in my phone , I went to the nokia sevice center Add-551GA/120, old sardari khera,near alambhag bus depot, alambhag lko.
my phone is under warrenty, i cant uderstand what kind of chareges taken frm me
I wait there 1hr then I asked what problem in my phone then they said yr phone sent to head office, i asked fr the suplemt phone but regret..
mobile -nokia xl
product code-059V6Q6

phone nokia xl
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