Phone replacement

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I have bought karbonn star A11 online on JAN’ 2015,and after two months its operating system is damaged.I send it to the local service centre of modinagar,Ghaziabad(Deepak telecomm).From then onwards i did’nt got any positive response to get my phone back.Initially they promised to replace the entire hand set and it will take some time.But after that they did’nt pick up my call for the last two months.The contact no. they’ve given also does’nt work at all and i ‘ve repeatedly contacted them in person but all they have given is fake assurances.I have’nt faced this kind of harassment in my entire life after buying any product.

Phone replacement
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