Plz Solve My Problem Regarding My Mobile Lava Iris X1

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Sir i purchased a mobile through eBay and dealer of Delhi micro world. His mobile number is 9350577999.i had purchased a LAVA IRIS X1 mobile having IMIE NO:-911375051053787 & 911375050777501 invoice no:-260.But the phone have problem in software.Application not stored in memory card.If any application installed or transfer in memory card. After restart the device it automatically delete.Lava service center also gave certificate regarding replacement of phone having DOA NO:-710000164254.They receive my device on 01/09/14 from blue-dart AWB no:-60194068992.
Pl z send me the replacement new device as soon as possible on my address.Pl z intimate me regard this also.

My Contact no:-9228122041

The dealer said me after 10 days we will send your products.But the dealer till don’t know the status of my product.Pl z tell me the status of product.Already he received my products before than 10 days.

Plz Solve My Problem Regarding My Mobile Lava Iris X1
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