I bought this bag just few months ago at your store on KNK road, Chennai. I’m equally surprised and worried on your quality check process. What’s happening to your quality check? And where is it going. The outer part of the bag is withering the leather or whatever you claim it to be. I want to attach the pictures here so that rest of them can see it for themselves. I hardly used it for three to four times. When contacting one of your stores they say since we don’t have the bill we can’t do anything on this. So you expect us to have the bill of a bag which was purchased few months ago?