Poor Service of Ess Ess Sanitary Fittings a unit of Asian Paints

Complaint Date:
Category: Home and Garden

Company Name:

Our home has all Sanitary Fittings of Ess Ess. They offer free warranty service. However despite registering complaint and several reminders, it takes more than a month for their service technician to connect.
Thereafter he would visit and then make you wait for a month till he receives spare part.
Then he would repair half, and would never bother to return.
Example is complaint no C04485 dated 23.11.15 which was partly attended in Dec 2015 and remaining portion is still pending.
At Gurgaon their technician supervisor is Mr Virendra Bhakto 9999917692 and even he is helpless.
Asian Paints website does not have any email link to reach out for customer grievance.

Poor Service of Ess Ess Sanitary Fittings a unit of Asian Paints
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2 Responses to “Poor Service of Ess Ess Sanitary Fittings a unit of Asian Paints”

  1. Asian Paints

    Dear Rakesh, we sincerely regret the experience you have been through. We will investigate the concern internally and revert to you shortly. Please bear with us.

    Reply
  2. Asian Paints

    Thank you for speaking to our representatives who addressed all your queries. Do let us know if you need any further assistance.

    Reply

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