Puma shoes torn off

Complaint Date:
Category: Clothing

I (JOGA SINGH) had bought a pair of Puma shoes from your Canaught Place, New Delhi outlet with the following payment slip details: IID: 70111331, MID: 245033014880702, BATCH: 000100, Trace: 019556, April 8, 2015, MASTERCARD: **** **** **** 1380 C. The strap of the right shoe has torn off. I consider it a manufacturing defect and consider to be entitled for replacement. Please guide me how should I proceed for replacement. I live in Patiala (Punjab) which is 250 kms away from New Delhi, where I bought the shoes. Thanking you in anticipation. Sincerely, Joga Singh, jogasinghvirk@yahoo.co.in, +919915709582

Puma shoes torn off
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