received faulty adapter with new redmi 2 mobile

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i had received the red mi 2 mobile on 20/6/15 vide order no 15061916000032601,invoice dated 19/6/15.The adapter was found to be faulty as it was not charging.
As per the customer hotline directive,i gave the adapter to be exchanged to the service center(ENSURE SUPPORT SERVICES INDIA LTD,JAIPUR) vide work order no JAI/XM/15/01310 dated 22/6/15.
They confirmed the adapter to be exchanged with in 7 days.After the stipulated time they told it will take around 3 more days.
Till date (4/7/15)i am still waiting for the adapter…….
If there is no response from the co or its service center,in a day or two,i will drag them to the consumer court.

received faulty adapter with new redmi 2 mobile
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