Recharge successful but no amount received

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I got an offer of Rs 25 talktime on Rs 27 recharge my aircel no. 8560860459 today. I did my recharge & it showed recharge successful but didn’t received any amount. When I called customer care they said the recharge must be done by *150# n then the mobile no. But its nowhere written in the message I got this morning about this process. Customer care say you won’t get anything from the recharge n neither they refund my amount.

Recharge successful but no amount received
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