recovery of celkon mobile

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we purcahse Celkon Mobile through ebay online site one celkon mobile Millineum epic q 550 of Rs.9,523/- on 25-11-2014 fromSyber Place E Solutions P ltd, KTC IIIumination, #105, (SBI Retail Assests Processing Centre), The Westin Hostel Road, Madhapur, Hyderabad 500 081, Telangana State. The phone was one year warantty valid upto 24-11-2015. it was damaged on 20-07-15 so, we approach the celkon service center at Srinidhi Communications, Khammam on 29-07-2015, the celkon service center told me that you pay Rs.1,000/- as advance and Remaining Rs.4,000/- after repair of the said mobile when the mobile is in warantty why should i pay for Rs.5,000/- . We are filed a complaint to syber place of celkon mobiles, on 31-07-2015 even though no reply from celkon company. kindly take appropriate action against the celkon mobiles.

recovery of celkon mobile
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