Rediff online shopping not deliverying my order after approval and payment

Complaint Date:
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Category: Online Shopping

Company Name:

I have booked order with rediff online shopping order no.13348140 booked on 23rd april, 2016.
on delivery address cell no 9868149198 that refund process for Whirlpool 260 Ltrs FP 283D Royal PROTTON Triple Door Refrigerator.
before that its listed approved, and got msg that it will be despatched on 28th april. then suddenly they are sending refund. how they can do that after getting full payment and approval. this is clear case of cheating consumer,. according their terms and conditions you promised 8-10 working day but not delivered nor i got any information about it. they are saying we are investigating and will let you know. now they are saying there is some operational issue so we can not do anything.
plz instruct company to deliver my order as approved and paid for or give us suitable compensation for thier misconduct.

Rediff online shopping not deliverying my order after approval and payment
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