Kind Attn.: The Chief Operations Manager- Customer Care – Rediff.com
CC : Mr. Jayesh
Sub: Refund of Money (or) Replacement of Helmets as per my Order-NOT
Ref.: 1) My Order No.: 11806117
2) Ticket Reference No.: 109975498154
In continuation to the above Subject & Reference, and in continuation to the below several mail requests, till date, I have not received the Crazy Helmets -2 Nos., as per order (or) I have not received the refund of Rs.1086- to my ICICI Bank Account as per your assurance.
This is not fair on your side. Also this is waste of time and irritating job. I have never imaging and expect this type of lethargic behaviour from a internationally reputed concern like Rediff.
Kindly treat this as the final mail request from me. If it is not attended proberly, I have no other option but to seek legal remedy.
Hope you will understand the seriousness of the issue and arrange to do the needful with in today.