Refund not received

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I had booked two flight tickets from GOIBIBO on 1/9/14 for travel date on 11/2/15 and 19/2/15 in the name of MR. NAVIN TALAKSHI (PNR- MEW7FR) AND MRS. BHARTI NAVIN (PNR- J2V4HI). Due to SPICE JET AIRLINES cancelling these flights I had cancelled both these tickets at their airport counter. The SPICE JET AIRLINES have refunded the full amount of both the tickets to GOIBIO . But I have not got any refund from GOIBIBO till now. I have tried calling them on customer care and written to them but all in vain.

Refund not received
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