refund off extra charges

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I have taken plan off 188 rupees for std and local calls at the rate of 30p/min.on 02 nov14 for 365 days on 8080982050, Inspite that reliance communication charged me as normal rate 150p/min from 21 june 15 to 28 june 15.Due to that the company charged me 120 rupees extra.I have asked so many time to the customer care but they have not resolve my problem. on the 28 june they are telling that you have not any tariff,after that they again sterted 30p/min from 01 jul 15.and inspite so many time calling they have not refunded my extra charge.

refund off extra charges
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