Refuse to replace part which had scratch in showroom condition

Complaint Date:
By:
Category: Automobile

Company Name:

when i purchased BAJAJ PULSAR 200NS, which was the last piece in the showroom, there was scratch on the front head lamp and the manager assured me to replace the same whenever the parts become available to them and he wrote the same statement on the manual with the seal of HIGHWAY BAJAJ, JORHAT. But after that when ever i enquired for that they told me that they had not got the parts. In this way 1 year became over. After that they have refused me to replace as 1 year is over. Please do justice to me. I have the written documents with seal.

Refuse to replace part which had scratch in showroom condition
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