reg wap dounload charge in idea no 991141799 for period 27/017/2015 to 28/08/2015

Complaint Date:
By:
Category: Others

this to inform you that in mobile bill extra WAP down
load charge has been added costing Rs 600/-my mobile has no internet facility. And
I used my mobile only for receiving the call and dialing the call even sms facility i am not using. I contact your help line no 198 your executive say the said amount is included in your mobile bill you have to download and you have to pay. when I have to talk the executive.I does know WAP download. I can not understand what is WAP charge. he say you have to download the WAP that why these charges is included in your bill and you have to pay the amount he never listen my grievance .Kindly do the need full.your help in this regard will be appreciated and I will be very thank full to you
with regard
Brijmohan Singh

reg wap dounload charge in idea no 991141799 for period 27/017/2015 to 28/08/2015
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