Regarding Government Officers Not Working In FDA Bhawan New Delhi

Complaint Date:

Company Name:

Dear sirji,
i applied for fssai product approval before 2 years,our product is at customs chennai aircargo,its an food product(expiry soon),that time approval incharge is dr predeep chakobrty .he is said he is shifting his office to another building so time tooks,we will send an noc as soon as possible,but no reaction even we paid a fees 20000 thousand that i went and meet him 5 times but use less,after some days he changed his department the inchargeble person is dr,sandhya kabra.i went and ask abt the process,her persnal secratry prethi said ur proses is done with in three weeks u wull get it,,,but nothing happnd.
kabra madam mail id is this i went her office ask them any question no one give the answer every one says that,u need to ask kabra madam,but going to kabra madam her PA preethi said madam is tooo busy, or else cleverly she will ask u do u have any appointment.for that no one will pick our call aslo no one will replay pur mail,so hw can we take appoint ment,now recently i went to the fda bhawan ask abt our proses,they saying it was not fuction due to the cout order month of aug 18 th they started,i dont know next lie,,wht they will say sir,
How ever do u think its very easy to travell from podicherry to new delhi.after travelling also her secratry said some lie send back us.plzzzzzzzzz sir we are agriculture background but the higher gov officials do not care about our coplaints plz take nessery step to issue a noc for our food product(its allready fssai labortry passed)
plz in form FDA bhawn staff to behave properly also think them that we r came from for away distace.
tell ms kabra madam to issue a noc. we gave her all the document she need also we paid a money 20000 rupees also.thn why it taking more then 2yrs.tell her if she need any thing else we are ready to serve her

its our details
France Natura Food Suppliers
No.4, 1st Floor, Anthoniar Koil Street,
Kumarakurupallam, Puducherry 605 011.

The Director (Product Approval)
Food Safety and Standard Authority of India
(Ministry of Health and Family Welfare)
MCI Building, 5 Kotla Road,
Near Mata Sundri College,
New Delhi-110 002

Ref No. P.15025/504/2013-PA/FSSAI/624

Dear Sir/Madam,

Sub: Detailed composition of all products –Regards

With reference to your letter dated 23rd July2013. I am submitting detailed composition of all the products including amount of ingredients for your kind perusal. Kindly go through this request information and do the needful for getting Product Approval as early as Possible.

Please consider this mail because I have already paid nearly 1.5 Lakhs as demurrage for Chennai Air cargo

As the First consignment was approved by Chennai FSSAI, so 2nd Consignment order from France was carried out.

The consignment reached Chennai Air Cargo nearly one year back and the bill for the products has been settled already. Hence I request you kindly process the forwarding of No Objection Certificate at the earliest

Thanking you,
Yours truly,
Haridoss R

Regarding Government Officers Not Working In FDA Bhawan New Delhi
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