Regarding Not Provided the Pre confirmation of internet deactive

Complaint Date:
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Company Name:

In last three month, idea will deduct the my amount two times. it will provide us a simple flash message but it will not useful. I already discuss with the custom care.Customer care told me like this,
We don’t have privilege to write the complain regarding the senior authority.and also we don’t have any privilege to provide any suggestion to senior authority.We simple want the pre notification message on our cellphone.

I already discuss with the Customer care and it not take a seriously.

Regarding Not Provided the Pre confirmation of internet deactive
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