Regarding Replacement of Mobile under Warranty

Complaint Date:

Company Name:

Dear Sir,
I have procured Micromax Doodle 3 A102 Mobile through Flipkart with 1 year warrantty( Invoice No-DEL20140500098182, Order ID-OD40508082785, Date-08.05.2014 ).
The Device Stopped working on 07.08.2014 and was given to repair to M/S Adinath Mobile, Pratapgarh.( Mr. Vipin Jain Contact No.09024044004)
And They Tried to repair locally and found that touchpad is not working & Mobile Hanging Up, They ordered the touchpad and replaced the same and gave the mobile back on 06.09.2014. On checking I found that Mobile still not working and still there was hanging problem . Again I Gave the mobile on 06.09.2014 for repair/replacement.( Jobsheet No-W020068-0914-12012687 ).
Again I received the mobile on 27.09.2014 .As per them , they have provided new new mobile and on checking I found the mobile is Dead ( Not starting Up).
I gave it back on 29.09.2014 ( Jobsheet No-W020068-0914-12487872 ).
Now They are telling it will take another 15-20 Days to repair It.

It is almost 2 months passed even after given to micro max authorised service centre & still my problem is not sorted out and they demand more time to repair/replacement .Kindly take this matter on priority to resolve the issue as soon as possible.

Neeraj Payak
Mahi Cement Staff Colony
P.O Wajvana


Neeraj Payak

Regarding Replacement of Mobile under Warranty
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