Repair of my Device Redmi 2s

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Sir/Madam

I have purchased a REDMI 2s on 23 March 2015 from online shopping Flipkart.My device is worked well for nearly for 3 months after issue arises that my mobile is not charging.So i submitted my Device in MI service center located at Begumpet Hyderabad on 20 june 2015 and My job number is 890016159. Till now my device is not repaired and they always use to say that part is not available.Please help me out from this issue.

Repair of my Device Redmi 2s
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