service center not respond properly about under repair mobile status

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Hyderabadservice center sri vinayaka electronics send my mobile HONOR 4X for repair to home branch of Huawei in India , last month i.e Jan 3th 2016 (Reference form no HYD/PM/15/01981) now they are not Respond properly about under repair mobile, they not given any proper status about my mobile.
Please send the my mobile status through mail or sms, as soon as possible

service center not respond properly about under repair mobile status
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