Dear Sir / Madam
I had made top up Rs 997/- on online on 15/10/2015 for International Roaming for USA with Airtel for the mobile number – 9940216276.
Transaction No – 151015228247
I was not able to avail any service through this…I was not able to receive or make an call with this…
Due to the unavailable service there was huge difficulty for me to connect my people and financial expenditure on other communicating resources.
For all the inconvenience caused by their unavailable service, they have to refund my amount.
This top up remained with no use for me.
I had called Airtel customer support and approached Airtel service center..but the issue has not been resolved. Even after sending several mails no proper responsible reply from Airtel. The reply provided by them is unfair and unethical.
Let me know the reason behind this..
I also request you to kindly arrange for reimburse the Rs 997/- and a reasonable amount as a claim for not providing the proper service when it was required.
Thanking you in advance.
PLEASE USE TAMIL LANGUAGE WHEN THERE IS ANY COMMUNICATION WITH THE MENTIONED NUMBER