shop clues money taken no exchange product recieved

Complaint Date:
By:
Category: Online Shopping

Company Name:

ShopClues Support, Jun 9, 11:42 AM:
Dear Rupanjay,
Thank you for contacting ShopClues.com.
This is with reference to your query regarding order no. #50241477.
We regret for the inconvenience caused to you. We have forwarded a request to our concerned team and we will try our best to get you a resolution on priority.
For further assistance, kindly refer to www.shopclues.com/help
Best Regards,
Customer Support Team
Kanika
ShopClues.com

RupanjayPattnaik, Jun 8, 2:56 PM:
the reciept has been mailed..product is returned ..what now u r sitting silent …what is this custopmer ettiqutes no one is replying to the email

i have sent multiple emails no one is replying..the money is taken the product is taken for exchange…and even aftyer i sent the exchange receipt no one replied. and i see the request is closed.

shop clues money taken no exchange product recieved
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One Response to “shop clues money taken no exchange product recieved”

  1. krishna1983

    hi,

    i am anil . i orderd a product in shopclues with order no. i it was not delivered at the time with multiple times of call to customer care, they said your concern has taken and itwill be replied with in 48hours and not resolved. they cheated gi-vibng the tracking no wrong and not saying to which courirer they have given the parcel. i got the courrier name finall with lot’sstruggle. the professional courriuer which was taken the parcel not gave any kind of the information and updated in their site as customaer is notavailable oosunday. people in shopclues and professional coruier has wrost .too hard to talk to them and no cooperative to the customer.onething shopclues products all are damged or used /lowquality products. i have orderd the produsct of luch boxes with bag,they sent bowl in one color and lids of in 1one color. i request for repalce. they confirmed refurned for this.with request no 54014653. evem today i was follwowing with shopcluues team saying the same thing it will be refunded by 10 working days , starting from 9th jun,2015. till today it was not reached by them speaking the same story.

    request you to take necesary action them and money which i have paid to be refunded

    anil
    9985169976

    Reply

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