Shopclues delivery failure

Complaint Date:
Category: Online Shopping

Company Name:

I has ordered a mink blanket- product id 81141411 from shopclues website.
It said the blanket will be delivered to me in a few days. Now the blanket has not been delivered to me but on the website it says delivered.
I cant believe that the system is so faulty that without a single call the blanket was delivered to some other person and it was not verified at any stage. How irresponsible can the management be?

Shopclues delivery failure
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